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SHIPPING & DELIVERY POLICY

  • Domestic Shipping: We offer delivery across Qatar within 2-3 business days. Please note that business days do not include weekends or public holidays. Delivery within Qatar is QAR 40. Free delivery is available on orders above QAR 1000. Please note that business days do not include weekends or public holidays.

  • International Shipping: We offer international shipping to all countries. Delivery times and shipping fees vary based on the destination and will be calculated at checkout.

  • Customs and Duties:  For international orders, please be aware that any customs duties, taxes, or additional fees required by the destination country are the responsibility of the recipient. These charges are determined by the local customs authorities and are beyond our control. We recommend consulting your local customs office for details about potential fees before placing your order.

  • Shipping Address: Please ensure that all shipping and delivery information, including the recipient’s name, address, and contact details, is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

RETURN & EXCHANGE POLICY

  • Eligibility: Returns and exchanges are accepted within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags intact.

  • Process: To initiate a return or exchange, please contact us at info@bowthebrand.com

  • Shipping and Handling: Customers are responsible for covering any shipping and handling fees related to modifications or exchanges, except in cases where the return is due to our error (e.g., incorrect item sent or damaged product).

HAVE A QUESTION?

Our team is available to assist with any inquiries or concerns. Contact us at

Email: info@bowthebrand.com 

WhatsApp: +974 7155 0073